Claims Casting Podcast is back for Episode #8 with Thomas Brown, Founder/CEO of E-Claim.com and Curtis Goldsborough, President of the National Insurance Inspection Services!
National Insurance Inspection Services, a stalwart based in Fresno, California, has been the unsung hero of underwriting inspections for over two decades. This company, which has solely focused on the underwriting side of insurance, specializes in personal lines, especially single-family dwellings. Despite numerous opportunities to branch into commercial properties, they’ve steadfastly remained true to their niche, ensuring they’re masters of their domain. Fast forward to seven years ago, they dipped their toes into the digital realm with a self-inspection platform named eSurvey. Originally designed to document renters’ contents, it quickly evolved to encompass entire homes. This tool, first met with skepticism, became a necessity during COVID-19, propelling them to new heights. Today, National Insurance Inspection Services is navigating a landscape where technology and human touch converge, leveraging mobile web apps to provide seamless, user-friendly experiences. As they move forward, they continue to innovate, ensuring that the intricate dance of inspections, technology, and customer service is performed with flawless precision.